Gottschalk's Music Center Shipping Policy


Free Shipping
Thousands of items qualify for free ground shipping.
No minimum purchase when you ship to one of our stores
$49 minimum purchase when you ship anywhere within the contiguous United States

While we'd love to ship everything free, there are some exclusions. Free Shipping does not apply to special orders, oversized/overweight products, in-store used, vintage and clearance products. Separate handling fees may apply to items that qualify for free shipping.


Free In-Store Returns
Items purchased online can be returned to any Guitar Center store. Just bring a copy of your order confirmation email or the packing slip you received with your order. Credit will be issued immediately.

Fast Shipment Guarantee
We guarantee delivery of your order within 4-5 business days once it clears our verification process , which can take up to 24 hours. If we fail to meet our Shipping Guarantee, we'll give you 20% off your next order within 90 days. Maximum Shipment Guarantee discount is $500.

Our Fast Shipment Guarantee applies to orders shipping within the contiguous United States. Orders shipping to Alaska, Hawaii and international addresses are excluded from this guarantee.


Shipping and Delivery Times
Your order will ship based on the time it was placed and what shipping option you choose. Use the table below to determine when your order will ship. 

Ships Same Day IF   In Stock +  1,2,or 3-Day Shipping + Order Placed Before
4pm EST M-F

Ships Next Day IF   In Stock +  1,2,or 3-Day Shipping + Order Placed Before 
4pm EST M-F 

Ships Same Day IF   In Stock +  Ground Shipping + Order Placed Before 
4pm EST M-F 

Applies to domestic orders only

Estimated delivery times apply from the time your order is placed.

Shipping Option  Delivery Time 
 
 Economy Ground  4-5 Business Days
 Standard Ground  3-5 Business Days
 2-Day Express  2 Business Days
 Next Day Afternoon Delivery  1 Business Day
 In-Store Pickup  Same Day

International Orders
International shipping rates and delivery times vary by country. Please visit our international page for a list of available shipping rates, countries and shopping currencies, and our international FAQs for more information about international shipping options.



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